Client: NCR Corporation / Narrative Content Group

The average full-time working American will spend more than 80,000 hours of his life at work. As a business owner, it’s your job to create an environment in which employees are willing to spend that much of their lives. Start by insisting on a culture of kindness.

“Having a ‘culture of kindness’ means you treat everyone with respect and there is no room for judgments,” said Tanya Beaudry, director at leadership consulting group ConvertiCulture. “Think of culture as your business’s personality. Creating a team that has a culture of kindness is contagious and the reward is priceless.”

Beaudry said it has a direct impact on the bottom line. “Productivity, absenteeism and employee turnover are all improved within a culture of kindness.” Research shows happy employees are 12 percent more productive, and companies with an engaged workforce have 21 percent higher profitability.

The following tips from business owners and thought leaders can help you cultivate a culture of kindness in your small business and reap some of those “priceless” rewards.

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